time-clock-circle multiple-users-1 bin-paper-1 smiley-indifferent view-off alert-diamond envelope-letter rating-star network-browser pencil-write ticket-1 button-record headphones-customer-support close synchronize-arrows-1 common-file-stack close-quote arrow-down-2 multiple-circle attachment-1 folder-file-1 disable smiley-indifferent shield-warning love-it smiley-smile-1_1 check-circle-1 time-clock-midnight floppy-disk view smiley-unhappy book-star lock-unlock-1 arrow-right-1 archive smiley-unhappy send-email-1 hierarchy-9 open-quote add-circle-bold search remove-circle cog-1 filter-1 hyperlink-2 analytics-pie-2 flying-insect-honey navigation-menu-horizontal pencil-1 smiley-thrilled check-1 arrow-up-1 lock-2 navigation-menu add layout-module-1 archive arrow-left-1 wench arrow-down-1 multiple-neutral-1 expand-6 close drawer-send alarm-bell-1 social-media-twitter keyboard-arrow-up ticket-1 copy-paste rating-star download-thick-bottom information-circle smiley-sad-1 single-neutral-actions remove-square-1 file-code pencil-1 keyboard-arrow-down smiley-sad-1 cog single-neutral add-circle move-to-top list-bullets expand-6 undo tags-double smiley-happy view-1 messages-bubble-square print-text add-square smiley-happy credit-card-1 envelope-letter diagram-fall-down

Distortion issues when trying to use multi channel input into iPad.

We have discovered the potential for audio distortion when iConnectAUDIO4+ has more than 2 channels enabled from the USB Device Jack that an iOS device is connected to. By default, iConnectAUDIO4+ has 6 channels enabled per USB Device Jack.

We have determined that this is not an issue with the iConnectAUDIO4+ hardware or firmware but rather software elements within the iOS device. We are working towards identifying the issue to the other parties and towards a mutual solution.

In the meantime, under iConfig’s Audio Info section for the USB Device Jack which connected to the iOS device, we recommend lowering the USB Device Jack Output Channels to a maximum of 2 and saved to device memory. This setting is how many channels are made available to the iOS device through the USB Device Jack.