/ General

General

All sorts of useful information

19 articles

What functions do iConnectivity interfaces offer?

At iConnectivity we make a lot of interfaces, and each one has a huge amount of functionality. So it's sometimes easy to get confused as to what features each individual interface offers. So here's a handy spreadsheet listing all of our i...

New MacOS Compatibility Update - Catalina

On October 7, 2019, Apple released its latest version of MacOS: Catalina (also known as MacOS 10.15). As with all new operating systems, iConnectivity is conducting ongoing compatibility testing with Catalina.Here is the current status of iConnec...

What Operating Systems do iConnectivity interfaces work with?

At iConnectivity we strive to make our interfaces work with as many different audio, MIDI, and computer systems as possible. Of course, it's not possible to support everything. In general we try to support current Operating Systems as much as we c...

Will my iConnectivity interface work with USB-C?

What is USB-C? USB-C is without doubt becoming the standard system for transferring all sorts of data between computers and peripherals. However there is a lot of misunderstanding and misinformation about what exactly USB-C is and how it wo...

How do I register my iConnectivity interface?

To register your iConnectivity interface please visit this page Registration - iConnectivity (https://www.iconnectivity.com/registration/) Select Create New Account in the top right of the box: Now fill in all the requested in...

What is the correct power supply for my interface?

iConnectivity interfaces have varying power requirements. Some can be powered via the USB bus, some require an external power adaptor, and some can operate in either mode. This spreadsheet will show you the power requirements of your specific inte...

How do I save the settings on my iConnectivity interface?

There are many ways to save the settings on your iConnectivity interface. You can do it via software or via the hardware itself. This article will explain how they all work. Note that if you are using a PlayAUDIO12 you should skip to the l...

Can I use Apple's adapters to connect to my iOS device?

> > Can I use the Apple 30-pin to Lightning connector or the Apple Camera Connection Kit? > The Apple Camera Connector Kit will work with our interfaces in most cases, though it is usually not required with our iConnectAUDIO4+, iCon...

What USB hubs are compatible with the iConnectivity USB-MIDI Host port?

The USB-MIDI Host port on many iConnectivity interfaces is different from a normal USB port - it's designed solely to operate with USB-MIDI devices. However by adding a compatible USB hub, you can add up to 8 or more USB-MIDI devices to this port....

How can I update the interface channel names in my Mac?

Sometimes you might see a different naming scheme in your control software (Auracle or iConfig) but see a different naming in the DAW running on your Mac. This is usually because Apple's Audio MIDI Setup has not properly rescanned the interface af...

Is it possible to change the names of the ports on my interface?

You can change the port names on your interface within the Audio Info and MIDI Info sections of the iConfig application. After changing the names you will need to Save Setting to Device in iConfig. If you are using a Mac then disconnect the i...

Why don't iConnectivity interfaces have USB 3?

A question we frequently get asked is why we use USB 2 for our audio interfaces instead of USB 3, because "USB 3 is much faster". This is based on a misunderstanding of what USB speed really means. In fact, data moves at exactly the same spee...

Do iConnectivity interfaces work with Linux?

In general our interfaces are compatible with Linux, although our control software does not run on Linux. This means that we can officially only support iConnectivity interfaces that run without requiring control software. These are: mio (ht...

Do iConnectivity interfaces support Android devices?

Because of the multiplicity of Android devices available, it is impossible for us to guarantee full compatibility on all of them. However in general our interfaces should work with any device fitting the following criterion: Android version ...

Windows is telling me that there's an MSVCP100.dll Missing Error

This is a fairly common problem that can arise on some Windows systems. Follow this video guide to fix it: How To Fix MSVCP100.dll Missing Error (https://www.youtube.com/watch?v=2mzBpO0sJPk&index=2&list=WL)

How long should my USB cables be?

For reliable operation of digital audio and MIDI you need to be careful not to use very long USB cables. The USB specification recommends the following lengths: USB 1 devices have a maximum cable length of 3 meters (about 9 feet and 10 inc...

How to format a drive for use on both Windows & MacOS

> I'd like to have at least one external, USB HDD formatted to work on both Mac & PC. Especially so I can save iConnectivity drivers, updates etc. in a common, safe, off-line folder. > > > > My previous understanding was that only FAT32 ...

How to get the best performance on your Windows computer

Windows has come a long way over the past decade. Older versions of Windows had significant problems with audio & MIDI performance, but Microsoft have done a lot to improve that, particularly in recent years. However there are still a few tw...

How can I test how MIDI is travelling between my iOS device and my Mac?

Recommended (free) apps for testing MIDI Wrench (https://crudebyte.com/mobile/midi_wrench/) This app allows you to see incoming MIDI data from any port and send MIDI to any port usingthe knobs and keyboard on the bottom. This is very helpful to ...